Contact center solutions | Contact center cloud solutions | SlashRTC

  Cloud telephony in India is emerging drastically, but what is cloud telephony exactly? It is a type of unified communications that offers voice communication services through a third-party host, essentially enabling organizations to run a business phone system through their internet connection. What are the factors that are boosting cloud telephony in India ? 1. Accessibility - Remote accessibility and portability through mobile devices. 2. Cost Efficiency - No additional installation burden, along with many pricing models 3. Security - Dedicated security mechanisms to keep data safer. 4. Prompt customer handling - Helps in enhancing customer experiences via IVR solutions for quick query resolution 5. Business scalability - Real-time dashboard monitoring allows better implementation and encourages business communications. There are also some challenges such as infrastructure issues when it comes to setting up a call center. The setup cost and the maintenance cost for infrastructu

  Outbound dialer  or  voice call api  has become one of the important elements in today’s voice calling work environment. Outbound dialing is one initiated by a call center agent to a customer on behalf of a call center or client. This is very important for sales, lead generation, telemarketing, and fundraising. Outbound dialer or voice call api is the basis of most of the lead generation and finding the best one is typically difficult, there are too many options out there, and choosing the correct one for your business is a hassle. But slash RTC is the company that will provide you with the best outbound dialer or voice call api. How does Slash RTC provide you with the best outbound dialer or voice call api?  Nothing is impossible in their dictionary; they are in this business for quite a lot of time and they are the fastest-growing communication platform. The platform is used by many businesses that help them to connect with their clients or customer easily and get the best conversa