Contact center solutions | Contact center cloud solutions | SlashRTC

  We can assist you in increasing the number of properties you sell, here's how..  SlashRTC is a cloud-based telecalling software that includes an auto dialer for real estate agents and salespeople. Our telecalling software ensures ratio-based dialing, automatic call distribution, and, of course, an improvement in agent efficiency, allowing real estate agents to run their sales operations with simplicity and speed.  Cold calling for sales leads is critical in the real estate industry. Agents scheduled one listing appointment or recommendation on average for every 210 calls made, according to studies and further research. Since the number of calls necessary to arrange appointments is so high. Predictive Auto dialer for real estate agents is the best solution as it vastly increases the number of calls an agent can make in a short amount of time. Before the conversation begins, the agents have access to the customer's information, not only does this save time finding the c...

  In an organisation that employs contact center solutions, a variety of technological tools are necessary. Two such tools will be discussed in this blog: a Call center recording system and a Voice call API . Call center recording system is the process of recording inbound and/or outbound calls that a call center receives. This is frequently accomplished using specialist call center recording system software that is connected to your phone system and is designed to capture the call's data. During a call, real-time recordings are produced utilising a call recording capability, and these recorded files are frequently saved in the call center software's databases after the session has ended. Having a call recording feature to record and store calls in your contact center can be a powerful tool, providing important benefits such as -  1. Quality assurance - Call center supervisors and quality management teams may utilise call records and analytics to get insight into consumer in...